Privacy Policy

Effective Date: 11/03/2025

At Beni Looms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.benilooms.com, make a purchase, or interact with us.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We collect personal information that you provide to us when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact us via email or chat
  • Create an account on our Website

The types of information we collect include:

  • Personal details: Name, email address, phone number, and shipping/billing address.
  • Payment details: We use secure third-party payment processors (e.g., Shopify Payments, PayPal) and do not store your credit card information.
  • Order details: Products purchased, order history, and transaction details.
  • Technical information: IP address, browser type, and device information when you visit our Website.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and ensure Website security

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences
  • Improve Website performance
  • Track analytics for better user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect some Website features.

Third-Party Services

We may share your information with trusted third-party service providers for:

  • Payment processing (e.g., Shopify Payments, PayPal)
  • Shipping and delivery (e.g., FedEx, DHL)
  • Marketing and analytics (e.g., Google Analytics, Facebook Ads)

These third parties are required to protect your information and only use it for the intended purpose.

How We Protect Your Information

We take appropriate security measures to protect your data, including:

  • Encrypted payment transactions
  • Secure storage of personal information
  • Limited access to your data within our company

However, no online data transmission is 100% secure. While we take precautions, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including:

  • The right to access, update, or delete your personal information
  • The right to opt out of marketing emails (you can unsubscribe anytime)
  • The right to request a copy of your data

To exercise these rights, please contact us at hello@benilooms.com.

Retention of Data

We retain your personal information as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes. If you request deletion, we will remove your data unless required for legal reasons.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Thank you for trusting Beni Looms! Your privacy is important to us.