Track Order

We know you're excited to receive your handmade rug!
Once your rug is shipped, we’ll send you a confirmation email with tracking details.

My tracking number isn’t working. What should I do?
Sometimes tracking updates take 24–48 hours to appear. If the issue persists, please contact us.

Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, contact us as soon as possible to request an address change.

Still need help?
Email us at hello@benilooms.com or use our Contact Form.